ARRICK MOORE
1359 Amity Avenue • Muskegon, MI 49442 • Home: (231) 773-0010 • Arrick (At) arrick.org (Download Resume)


EXECUTIVE SUMMARY

Broad experience in many aspects of Information Technology. Proven success managing a vast array of technology solutions for multiple clients and organizations. Expertise in providing technology support quickly and providing the right solution for the need. Developed and maintained networks as small as 2 users, to 2400 plus users.

Ability to work on multiple projects, bringing them to completion. Assessing the needs of customers, making recommendations, building out quotes, and overseeing implementation of proposed systems to the requirements of the customers and their employees. Customer Satisfaction is the goal.

PROFESSIONAL PROFILE

  • Provide Departmental/Organizational IT support for networks ranging in size from 55+ Staff Users, 9 Servers, 394 plus workstations/laptops, 62 tablets, 13 Printers/Copiers, Vinyl Cutter Machines, 3 MIFI’s and 8 cell phones to 2400 plus users, 1500 plus workstations/laptops, 200 plus servers, Direct Reports: 46 Locations, Local support:31 workstations/laptops, 30 users, 2 servers, Remote Support: 356 workstations/laptops, ~600 users, 29 servers
  • Responsibilities include: IT oversight, regulation and performance of all technology systems, negotiating with 3rd party contractors to procure installation and maintenance services, performing research on purchase and installation of new technology solutions for various scenarios. 
  • Assisted in the transition from contracted services to providing direct workforce development services through the county of Muskegon. During the transition period provided hands on installation support, oversight of the build out of the new Terrace Plaza location, and supervised the physical closure of 3 other sites before the grand opening of the new site.
  • Negotiated with vendors and took initial quoted costs for a new datacenter down from $168k to $138k.
  • Inspect current technology and make recommendations on updating, replacing, and creating cost saving through technology advances. Through inspecting phone bills, created savings of $25k for one organization, $3k for another organization and $4.6K at another.
  • Inventory all technology, and setup networking so that it can all be centrally managed on the same network utilizing various remote utilities.
  • Control user access to the network, Manage Network Shares using Strict Permissions, Develop, implement and maintain emergency backup systems, Answer helpdesk tickets and log any non-complex solutions within the FAQ.
  • Website Design and Development
  • Administer and Monitor network speeds and performance and troubleshoot any problems such as slow performance, and high bandwidth usage.

WORK HISTORY

October 2016 – Present, IT Technician
Great Lakes Die Cast – Muskegon, MI

February 2016 – October 2016, Operations Manager
Tech Enterprises – Various Locations, MI

July 2015 – Present, Owner
Arrick Moore – Professional Consulting, Muskegon, MI

October 2015 – February 2016, Journeyman Carpenter
Local 100, Muskegon, MI

April 2011 – July 2015, Systems Support Manager
Michigan Works! Muskegon-Oceana / Muskegon County, Muskegon, MI

April 2010 – April 2011, Network Administrator / Owner
Arricks PCs, Muskegon, MI

March 2009 – April 2010, Network Administrator
Express Employment Professionals (Contracted to United Water), Grand Rapids, MI

March 2007 – March 2009, Systems Project Administrator
Tech Enterprises, Grand Rapids, MI

May 2006 – August 2006, Information Technology Intern
Grand Haven Area Public Schools, Grand Haven, MI

 April 2004 – April 2006, Network Administrator / Owner
Arricks PCs, Muskegon, MI


EDUCATION

Davenport University, Grand Rapids, MI
Bachelors of Applied Science (Network and Information Security)

CompTIA, Grand Rapids, MI
A+ Certified Professional

Muskegon Community College, Muskegon, MI
Associates of Applied Science (Network Administration)

Muskegon Community College, Muskegon, MI
Certificate (Network Administration)

Marine Corps Institute
Various Certifications


FORMAL TRAINING

  • Active Directory Management and Design
  • Plan and Implement Software Solutions
  • Presentations of Proposed Solutions to Clients
  • Implementing, Managing and Maintaining Windows XP Professional
  • Information Security Practices
  • “Ethical Hacking” (Defined as Penetration Testing)
  • Proficient use of Microsoft Office Systems
  • Technology Research
  • Design and Develop Network Systems
  • Windows Server 2003 and 2008
  • Microsoft Group Policy
  • VMware View 5.0
  • VMware ESXi

SOFTWARES USED

Active Directory MySQL
Adobe Dreamweaver Novell Netware
Adobe Photoshop Office 365
Aptana 3.0  OSMIS
BIRT (Eclipse) report tools PeopleSoft
CentOs Email & Web Servers Project 2007-2013
Cisco Webex QuickBooks
Citrix Remote Command
Dameware Remote Support Remote Desktop
Delcam Exchange Replicon Administration
DockMaster Salesforce
DraftSight Symix 4.02.R4
Dreamweaver  SQL Database Development, Administration and Design
Exchange 2003, Exchange Online Symantec Endpoint Cloud
Expression Web 2, 3 & 4 Symantec Endpoint Security
FrontPage 2003+ SysPrep
Ghost 7.0 Tabe Online Assessment Administration
Ghost Cast Server TinyTerm
GoToAssist Totara Moodle
G-Stars Visio 2007-2013
Intranet Connections Visual Studio Ultimate 2013
Joomla CMS Development & Management VMware Server, and Workstation 6
Kaspersky Enterprise Security VMware View 5.0, and ESXi
LAMP Servers Website Design, Development & Management
Maintain IT Windows 98, 2000, XP, 7, 8.1 and 10
Microsoft HyperV Windows Server 2003, 2008 and 2012
Minimal VoIP WinVNC
Mitchell On Demand Word Press CMS Development & Management
MP2 Workkeys Administration
Microsoft Office 2000-2016  

 


PROFESSIONAL REFERENCES

Available upon request.

 

 

Print

Praising the Lord, Hunting, Fishing, Working and Playing.

Contact

1359 Amity Avenue
Muskegon, MI 49442

(231) 773-0010